Create a Reason Code

System Location: Settings > Base Tables > Reason Codes

Reason codes are used to indicate why a part has been marked as a non-conforming item.

For more information see Reason Codes.

  1. Click the Settings button.Settings_Button
  2. Open the Base Tables dropdown menu.
  3. Select Reason Codes.
  4. Click New (located at the top of the page.)

Provide Values

Provide information for the fields listed below at a minimum to take advantage of JobBOSS2's reporting and analysis tools in addition to benefiting from its ability to pass information along from one part of the software to another.

An asterisk [*] indicates a required field.

  1. Provide information as appropriate:
    • *Reason Number: Unique, numeric identifier assigned by system or entered by user
    • *Reason Code: Short name assigned by user that indicates the nature of the non-conforming issue
      • Examples include Cosmetic, Bad O.D., Cracks, etc.
    • Description: Appears on Reason Code Navigator and various reports for reference

    • Automatically Create an Internal Customer Return when this Reason Code is Specified During Data Collection: Used in conjunction with collection terminals and data collection devices to generate an internal customer return record when parts are marked as scrap

In order for this to happen, both the collection terminal and the reason code must be configured accordingly.

  1. Click 'Save' to save and close the record.
    1. Use the Save dropdown menu if you want to create a new record or print a report upon saving.