Feedback Codes

The Record Header located at the top of the page indicates which specific record has been selected and for what purpose (new, edit, quick view) and displays record specific Action Buttons (discussed below.)

For more information see User Interface.

Action Buttons

Save (button)

Save Button Details

This button is used to close the record and save any changes that have been made while it was open. In addition, the dropdown button allows you to Save and:

• Close - close the open record.
• New - open a new blank record.
• Print - print any of the reports related to the open record.

Cancel (button)

Cancel Button Details

This button is used to close the record without saving any changes that may have been made while it was open. If this button is used after a change has been made to the record, the system prompts to verify whether the record should be closed without saving the changes.

Answering "Yes" to the prompt closes the record without saving the changes.

Answering "No" to the prompt leaves the record open.

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An asterisk [*] indicates a required field.

Active (checkbox)

Checking this box indicates the feedback code is actively used.

• Only active codes display as options when creating feedback records
• Remove check for codes that are no longer used

*Feedback Code

This is the "short name" assigned to the feedback code by the user.

• Must be unique
• Can be up to 12 alpha-numeric characters in length
• Should indicate what the feedback relates to

Description

Use the description to provide additional information about the kind of feedback being provided.

• Appears on Feedback Code Navigator and various reports for reference

Feedback Type

Use the dropdown menu to indicate the nature of the feedback. Options include:

• Positive
• Negative
• Neutral

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