Resources

JobBOSS2users can take advantage of the following resources for additional help.

Support

Contact support for assistance regarding the use of JobBOSS2.

Phone: 1-800-677-9640
Hours: 8am - 8pm EST M-F

Billable Phone Support is available for JobBOSS2 users without a full maintenance agreement. Support calls are charged to a user's credit card. Contact Support for details.

Sales

For all other inquires, including additional support options and licensing issues, contact sales.

Phone: 1-800-525-2143
Hours: 8am - 8pm EST M-F
The Official ECI Website

A wealth of information can be found online 24/7 at the ECI Software Solutions, Inc. website.

Click the Customer Center tab for Services & Training and Support information.

 

Log into the Training Portal to access the resources below:

Online Tutorials

These online tutorials represent JobBOSS2's library of recorded training videos that launch directly in your web browser and are available 24 hours a day.

Virtual Training

ECI Software Solutions, Inc.'s Virtual Training offers live online classes teaching specific parts of JobBOSS2. These webinars have a live instructor who can answer questions in real time and the JobBOSS2 software installed with sample data on a virtual machine. During the class, the instructor demonstrates how JobBOSS2 works and then students work on exercises from the included workbook using the provided virtual machine.

Virtual Training Classes:

  • Focus on a specific area of the software
  • Are led by a live instructor
  • Have a down loadable workbook
  • Provide a virtual JobBOSS2 system on the attendee's computer that the instructor can see in real time
    • As the instructor can see the student's virtual desktop, they are able to offer real time help on all exercises.
  • Are approximately 1-2 hours long

To check for Virtual Training class dates, times and topics:

  1. Log into the Training Portal.
  2. Click on the top left-hand menu.
  3. Navigate to Scheduled Training Events.
  4. Review the class schedule and select a class.
  5. Once on the class page, select the desired session from the drop-down menu and then clock Enroll.

On-site Consultations:

On-site consultations provide customized training at the users location. This hands-on approach is designed to help a company setup and use the JobBOSS2 for their business. Contact Sales at 1-800-525-2143 for details.