Create a Feedback Code

System Location: Settings > Base Tables > Feedback Codes

Feedback codes provide a means to indicate the nature of feedback provided by various sources.

  1. Click the Settings button.Settings_Button
  2. Open the Base Tables dropdown menu.
  3. Select Feedback Codes.
  4. Click New (located at the top of the page.)

Provide Values

Provide information for the fields listed below at a minimum to take advantage of JobBOSS2's reporting and analysis tools in addition to benefiting from its ability to pass information along from one part of the software to another.

An asterisk [*] indicates a required field.

  1. Provide information as appropriate:
    • *Feedback Code: Indicates what the feedback relates to
      • Examples include Bad Docs, Service Issue, Bad Product, etc.
    • Description: Appears on Feedback Code Navigator and various reports for reference
    • Feedback Type: indicates whether the feedback is positive, negative, or neutral
  2. Click 'Save' to save the record.
    1. Use the Save dropdown menu if you want to create a new record or print a report upon saving.